What You Need to Know About 94win Policy
Access depends on local law and your eligibility in supported regions. We only operate where local law permits casino gaming. Availability can change if regulation shifts. We will notify you if your region becomes unsupported and suspend your account access beforehand.
Deposits are processed directly by JazzCash, Easypaisa or Raast servers, not stored on our platform. We see only the confirmation and amount. Your wallet details are not kept on file. You control your payment account PIN entirely.
Go to Account Settings and request closure. Your account stops taking deposits right away. Any pending withdrawals process first. After two years of inactivity, we delete your full profile including transaction history, unless local law requires us to keep records.
Yes. Contact support via chat or email with your account ID, transaction ID and what happened. For withdrawal disputes, we review processing status. For game round disputes, we pull the game log from our provider. Most disputes resolve within one business day.
No. We do not sell your personal data to third parties. We share data only with JazzCash, Easypaisa or Raast for payment processing, and with our hosting provider for security. Fraud-detection systems may scan patterns, but your identity stays private.
While your account is active, we keep all your data. After you close your account, we hold it for two years to handle disputes or chargebacks. After two years, personal details are deleted unless local law requires us to keep transaction records longer.
Contact support immediately via chat or email. Change your password right away from a different device. We will review your recent activity and payment history. If unauthorized transactions appear, we investigate and can reverse them depending on the payment method and timing.
